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Jibu Desk
Your team. Your service desk.

Less chasing.
More resolving.

Make support feel simple. Bring requests, approvals, assets and knowledge into one organized workspace built around your team.

Create your workspace Explore the product
A dedicated workspace addressRoles for your whole team
WORKSPACE PREVIEW Illustrative example
From request to resolutionKeep the whole journey together.
Everything has a place

Built for the work behind support.

Help people get what they need, and give your service team the context to make it happen.

A clearer service desk

Bring requests, conversations, screenshots and ownership together. Give every ticket a clear next step.

Approvals that keep moving

Route requests through the right people. Track decisions, workflow stages and time spent waiting.

Knowledge worth sharing

Turn resolved requests into useful articles. Review AI-assisted drafts before publishing them to your team.

Inventory with context

Connect devices, ownership and asset history to the requests that need them.

One home for each team

Give your organization its own workspace address, branding and login experience.

Access you can manage

Keep tenant data separate, control permissions and connect organization sign-in when your provider is configured.

A simpler way in

Your workspace. One familiar address.

Each organization gets its own sign-in page. No tenant IDs to remember.

  1. 01

    Create your workspace

    Choose your organization name and workspace address.

  2. 02

    Bring your team

    Invite people and give them the access their role needs.

  3. 03

    Get to work

    Use your password or your connected organization account to sign in.

Give support a better home.

A workspace your team can find, understand and use.

Create your workspace Already have a workspace? Sign in